Christy Whitton: My Journey to Becoming an Independent Travel Agent
Updated: Sep 15
Christy Whitton *@maybanktravel
A Chance Encounter
I met Lucinda, co-founder of Travel Support Circle, almost 20 years ago while backpacking around Thailand. We had an absolute blast—beach parties, drinking buckets, and losing flip flops. It was the usual backpacking chaos! Over the years, we visited each other a few times and kept in touch.
Last year, just after I returned from a holiday to Egypt with my mum, Luce messaged me. She said something like:
“Your trip looked amazing! Can’t believe I’ve never asked this before, but have you ever thought about becoming an independent travel agent?”
Honestly? I hadn’t. I had seen others doing it and thought it was too much work on top of my full-time job, house renovations, and everything else life throws at you. But Luce offered to jump on a quick call to explain it all.
Discovering New Opportunities
During our call, she explained there were no targets or pressure. I could run the business however it suited me. I thought, if I could earn commission on my own trips and book for a few friends along the way, why not? As long as I covered my costs, which were minimal, it seemed like a good idea.
Fast forward 10 months. I’ve just registered my company, ‘Maybank Travel’, and fully immersed myself in building my little travel business! I’ve had a few bookings that have already covered my costs for at least a couple of years. So, the only way is up!
The Joy of Travel Planning
I still work full-time, but I genuinely enjoy booking trips for people. It makes them happy. After years of being a PA and booking travel for my job, organising travel is second nature to me. Some friends ask, “Don’t you find the booking process stressful?” But I don’t! I guess that’s why some people prefer using a travel agent—to take that stress away.
The Power of Community
What’s made this journey even better is the support I’ve received. Lucinda and Nicola are both brilliant, and the supportive community we have is available day and night if you ever need help or have a question. It’s such a nice vibe—no pressure, no competition, just people helping each other out.
Being on the Isle of Man means I have missed out on the in-person meet-ups and parties, which look like so much fun! Hopefully, I’ll make it to one soon and get to celebrate with everyone.
Embracing the Unexpected
Honestly, I never expected to be doing this. But here I am, running a travel business on the side…and loving it!
Why You Should Consider Becoming a Travel Agent
If you love travel and enjoy planning trips, becoming a travel agent might be the perfect fit for you. You can work on your own schedule and earn commission on bookings. It’s a flexible way to turn your passion into a side business.
Tips for Success in the Travel Industry
Network: Connect with other travel agents and professionals in the industry. Building relationships can lead to referrals and support.
Stay Informed: Keep up with travel trends, destinations, and industry news. Knowledge is power in this business.
Utilise Technology: Use booking software and tools to streamline your processes. This will save you time and enhance your efficiency.
Market Yourself: Use social media and other platforms to promote your services. Share your travel experiences and insights to attract potential clients.
Conclusion
Starting a travel business can be a rewarding venture. It allows you to share your love for travel while helping others create unforgettable experiences. If you’re considering this path, take the leap! You might just find it’s the best decision you ever make.
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